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MVD Communications Helping Perry Township Schools Stay Connected 24/7

One of Nation's Top Districts Improves Speed, Spontaneity in Communication

INDIANAPOLIS--(BUSINESS WIRE)--July 13, 2004--MVD Communications has propelled Perry Township Schools to the height of the telecom curve by creating a single, centralized network and adopting the latest voice technology. The MVD partnership has improved the speed & spontaneity of communication throughout Perry's 15 schools & facilities - all with virtually 0% in lost time that's often associated with upgrading. The success of this program comes at a time when more and more schools are getting pressure from their communities to improve the communication options between parents, teachers and administrators.
With over 13,500 students and 1,250 staff/faculty, Perry uses MVD as its exclusive voice and cabling provider. In addition to the equipment and cabling design, this also includes ongoing support and maintenance of the entire voice network across all of their facilities. "The maintenance and support were actually the most important parts of the program for us," says Michael Taylor, Technology Coordinator for the Metropolitan School District of Perry Township. "Teachers and parents want round-the-clock flexibility with dedicated teacher extensions and voice mail. So it was paramount that the technology work day in and day out. MVD's responsiveness and support has been incredible. If we have a problem, they respond the first time we call. Then they resolve the problem quickly. Our former partner took over four times as long to respond."

Taylor's decision to use MVD for ongoing system support & maintenance came from the company's proven track record with installation, but also from its enviable certification levels. "The fact that MVD has what the industry calls a 'platinum' certification means the technicians stay at the top of their game from a training and product technology perspective," notes Taylor. "This means when they're working on our system, they know what to do because they've seen it before. They're not experimenting on our behalf. So things get done right, and they get done faster."

"Whether it's a business with multiple locations, or a large school system like Perry Township, we're seeing more emphasis being put on reliability and response," notes Jeff Black, president and CEO of MVD. "When you start assigning costs to all the downtimes associated with negligible service contract or equipment, it can add up quickly. That's why our 24/7 support desk is staffed with experts. We realize that people want to talk to someone right away to begin the resolution. They don't want to wait four hours for a call-back."

Perry Township Schools, rated as one of the top 100 districts in the country by Money Magazine, is known statewide for its emphasis on technology. "Our ongoing investment in technology continues to improve the daily work flow & communication channels of all of our stakeholders," says Taylor.

The cost of the MVD program is one that many schools can afford, according to Taylor. "Many schools think they can't budget for ongoing maintenance of a network. But the structuring of the MVD agreement made it a predictable, recurring monthly cost that we could clearly justify and afford," says Taylor. "Thanks to MVD, we now have a user-friendly voice network, immediate problem resolution, and a flexible system that can grow and adjust with our facilities."

About MVD Communications

MVD Communications, in business since 1992, provides voice & data network solutions for companies and organizations of all sizes. With over 3,000 clients to date, MVD offers brand-name manufacturer equipment, expert design, installation, support, maintenance and overall systems management of communications networks. Visit our website at www.mvdcommunications.com for more information.

Contacts


MVD Communications
Dana Hauck, 513-444-1070
e-mail: dana.hauck@mvdcommunications.com

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